Original Artworks — No Returns

All original artwork sales are final. Due to the unique, one-of-a-kind nature of original works, we do not accept returns or exchanges.

Before You Purchase
We want you to feel completely confident before buying. We encourage you to:

• Request additional photographs or video of the work

• Ask about materials, texture, scale, or any other details

• Arrange to view the work in person where possible

All reasonable enquiries will be answered promptly. Once a purchase is made, it is assumed the buyer is satisfied with the information provided.

Exceptions — Damaged in Transit
If your artwork arrives damaged, you must:

• Document the damage within 48 hours of delivery

• Photograph the damage, packaging, and shipping label before moving anything

• Contact us at; art.oraya.rogers@gmail.com  with evidence

We will work with the courier to resolve the claim. Resolutions may include repair, partial refund, or full refund depending on the outcome of the claim.

Exceptions — Not as Described
If the work you receive is materially different from its listing (wrong piece, significant undisclosed damage), contact us within 48 hours. We will investigate and resolve in line with UK consumer law.

What this policy does not cover:

• Change of mind

• Colour variations due to screen calibration

• Size appearing different than expected in your space